How AI Employees Are Changing Companies
AI is no longer just a tool sitting inside a dashboard. It is becoming a kind of digital employee—one that can draft, search, summarize…
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6 Google Messages features I can’t text without anymore
Google Messages doesn’t get nearly enough credit, but there’s a reason why it dominates. It’s gotten so good that its alternatives have struggled to even justify their existence. Samsung Messages is the obvious case in point (RIP). That doesn’t happen by accident. And no, it’s not just because of a single killer feature like RCS….
AI scaling is where most companies stall. Here’s why
The era of AI experimentation is over. Of course, plenty of companies will continue to seek out new and innovative ad hoc AI use cases. But the businesses that are truly outperforming their competitors are structuring their AI strategy with a broader portfolio approach. They’re focusing on short-term ROI plays, as well as on…
Contact center monitoring best practices for CX leaders
Contact centers and their agents are a critical part of customer service. They’re the ambassadors of the organization, responding to large call volumes daily, interacting with customers and collecting feedback to pass on to the business. Modern contact center platforms increasingly use AI-driven analytics, speech recognition and sentiment analysis tools to monitor interactions in…
Why Reactive SRE will Always be Expensive
Most engineering leadership teams are grappling with the fact that reliability costs too much, teams are burnt out, and they feel something has to change. Typically, teams resort to optimization: smarter alerting, faster runbooks, better dashboards, and more training. Teams invest heavily, see modest gains, and then end up right back where they started when…
Sakana AI Launches Sakana Translate, a Namazu-Powered Japanese–English–Chinese Translation Tool With Translate, Proofread, and Ask Modes
Sakana AI has added a new feature called Sakana Translate to its chat service, Sakana Chat. It handles bidirectional translation across Japanese, English, and Chinese. The translation engine is Namazu, the company’s model series adapted for Japanese. Sakana Translate ships as a free web app. A single account unlocks all…
Mistral joins rush to develop AI for robots
French AI company Mistral claims its latest AI model offers a more efficient way to train and operate robots. The model, Robostral Navigate, can guide a robot through plain language instructions, using a single RGB camera to find its way. Mistral said that this was a radical departure from most other models, which rely on…
